Posts Tagged ‘media measurement’

Observations on the Attribution Market

July 7th, 2014


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The market for Attribution companies has definitely heated up with high profile acquisitions by Google and AOL.  I view these transactions as strong proof points that brands and their agencies are starving for advanced data-driven insights to optimize their investments in digital media.  The same thesis that led us to start Encore several years ago still holds true today: traditional metrics are no longer sufficient and advanced insights are needed to truly understand what works, what doesn’t, and how to improve ROI from marketing dollars.

Over the years we’ve analyzed more than 100 brand and agency campaigns of all sizes – from the largest CPG companies in the world, to emerging challengers in Retail, Automotive, Travel and B2B.  Based on these experiences, here are 5 observations that I’ll share today:

  1. We are still early in the adoption curve.   While many brands and agencies have invested in pilots and proofs of concept, enterprise-wide (or agency-wide) adoption of fractional attribution metrics is still relatively low, and the big growth curve is still ahead of us.  About 18 months ago I wrote about 2013 being the year Attribution Crosses the Chasm.  I now see I was a bit early in my prediction – 2014 is clearly the year Attribution grows up.
  2. There is still some confusion about who should “own” cross-channel / full-funnel attribution.  Historically brands have delegated media measurement to their agencies.  We now see brands taking on a more active role in deciding how big data is used to analyze and inform media buys.  And as the silos are falling, the measurement needs of the advertiser often transcend the purview of their media agency.  In my opinion, responsibility for measurement of Paid, Owned and Earned media will increasingly shift from the agencies to the brands they serve.  This is already the case for many CPG companies we serve.  In measuring media for more than a dozen big consumer brands, we’re seeing the in-house teams setting direction and strategy, while agencies play a supporting role in the measurement and optimization process.  We’re happy to work with either side; they just need to decide who owns the responsibility for insights.
  3. Multi-platform measurement is coming, but not as fast as you might think.  We are big believers in the need for device bridging and multi-platform measurement and are working with great companies like Tapad to address the unmet need of unifying data to have a more comprehensive view of customer engagement.  To date we’ve presented Device Bridging POVs to most of our customers.  And while are interested in this subject, very few will invest this year.  It’s not that the demand isn’t there – it will just take some time to mature.
  4. Marketers need objective and independent insights – now more than ever.  Despite increasing efforts by big media companies to bundle analytics with their media, the days of relying on a media vendor to tell you how well their ads performed are limited.  It’s fine to get their take of how they contributed to your business goals, but agencies and brands need objective 3rd party insights to validate the true impact of each media buy.  And with the growing reliance on exchange-traded media and machine-based decisioning, objective, expert analysis is needed more than ever to de-risk spend and improve ROI.   We’ve found this approach works well – especially in days like these where it’s all about sales.  This leads to my 4th observation…
  5. In the end it’s about Sales.  While digital KPIs are great for measuring online engagement, we’re seeing more and more interest in connecting digital engagement to offline sales.  Again, we’re fortunate to work with great partners like (m)PHASIZE to connect the dots and show the true impact of digital spend on offline sales.  We’re also working on opportunities with LiveRamp and Mastercard to achieve similar goals.  Like device bridging, I see this becoming more of a must-have in 2015, but it’s good to have the conversations today.

There is so much more to discuss and I’m sure our market will continue to iterate and evolve quickly.  But to sum it up, it’s an exciting time to be in the digital media measurement space. Attribution is finally coming of age and it’s going to be a hell of a ride for the next few years.

As always, comments are welcome!

Steve Latham
@stevelatham


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Russ Capper Interviews Steve Latham for The BusinessMakers Radio Show

September 15th, 2011

Steve Latham is interviewed by Russ Capper, host of The BusinessMakers Radio Show.

Key topics of discussion and questions answered:

  • What is the history of Spur Interactive & Spur Digital as it relates to Encore Media Metrics?
  • How did Encore Media Metrics evolve out of Spur and what challenges did you encounter during the transition?
  • What needs did you identify in the industry and how did you did you learn of those needs?
  • How did you plan for and initiate the buyout of Spur Interactive?
  • Challenges of turning the platform into a product (Packaging, pricing, marketing, positioning, supporting)
  • Location challenges and the digital advertising hub of New York City
  • Nuts and bolts of how Encore Media Metrics helps clients measure and optimize media through better analytics and metrics
  • Display vs. Search and other advertising types and their impact/value depending on a user’s position in the funnel

As always, feel free to comment and share!

The Encore Team

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OMMA Social Video: Bridging the Gap – Linking Social Media to ROI

September 12th, 2011

 

Encore founder and CEO Steve Latham recently moderated a panel discussion at OMMA Social 2011 NY on June 9, 2011.

Few can answer the question “what’s the ROI?” in any definitive fashion for social media. Lacking standard metrics, methodologies and tracking capabilities, the challenge is daunting: how do you attribute credit to social as an integrated channel in your overall marketing mix? This video addresses the art and science of social media attribution, through the discussion of strategies, solutions, and concrete examples.

As always, feel free to comment and share!

The Encore Team

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OMMA Metrics Interview: Multichannel Attribution and Insights

August 30th, 2011

Encore founder and CEO Steve Latham was recently interviewed by Erick Mott from Creatorbase at OMMA Metrics 2011.

Key questions answered:
  • What is attribution?
  • What does Encore Media Metrics do?
  • How do “last-click” models compare to attribution analysis?
  • How can media spend be optimized by using attribution analysis?

As always, feel free to comment and share!

The Encore Team

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OMMA Metrics Panel Video: Predicting Future Behavior

August 5th, 2011

Encore founder and CEO Steve Latham recently participated in an OMMA Metrics Panel discussion in San Francisco on July 15, 2011.

While many people talk a lot about “predictive analytics,” few actually successful deliver business value by telling business people about their fat tailed, stochastic, and autoregressive conditional heteroskedastic volatility model for online advertising in ad exchanges. Yet, high-order mathematics and statistics exist in many companies.

In this video, you’ll hear from experts who create and use verifiable and statistically-valid quantitative methods. You will learn from professionals who have successfully crossed the academic chasm of mathematical research ideals to the other side: using statistics and modeling to generate quantifiable profit.

Moderator:
Jason Harper, VP, Analytics & Marketing Intelligence, Organic, Inc.

Panelists:
Matt Butner, VP and Director, Brand & Media Research, InsightExpress
Andy Fisher, EVP, Global Data & Analytics Director, Starcom MediaVest Group
Steve Latham, Founder and CEO, Encore Media Metrics
Tim McAtee, Research Director, IPG Emerging Media Lab
Leon Zemel, Chief Analytics Officer, [x+1]

A video of the panel is embedded for viewing above.  You may also view it on ustream.

As always, feel free to comment and share!

The Encore Team

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Welcome to Our Blog!

March 3rd, 2011

Attribution101 – the Encore Blog was created to share perspectives, case studies and insights into digital media strategy and measurement (you can’t succeed in either without the other). The Attributon101 is the official blog of Encore Media Metrics, a leading provider of campaign measurement, attribution and reporting services.

While may be in a “wonky” business, we come from a different perspective than most practitioners in web analytics and online marketing metrics.  As reformed digital agency principals and Big 4 consultants (meet our team), we’re using both sides of our brains to help brands, agencies and publishers make sense of campaign results, optimize media spend and maximize ROI from their marketing efforts.  We hope you find our content insightful and intriguing, and that you’ll feel free to share with others.

Thanks for stopping by!

The Encore Team

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